Orrefors City Decanter

UK Mainland Delivery – £5.00
Orders are usually dispatched the next working day and delivered within 2–3 business days (Monday–Friday, excluding Bank Holidays).

Extended UK Areas – £10.00
For deliveries to Northern Ireland, Scottish Highlands, Channel Isles, and the Isle of Man.

Saturday Delivery
Available upon request. Please contact us for details and additional charges.

Please note: Pyramid Glass cannot accept responsibility for courier delays once items are in transit.

Full delivery information can be viewed here.

If you’re not completely satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund. Items must be unused, in their original packaging, and in resalable condition.

Once we receive and inspect your item, your refund will be issued within 5 working days to your original payment method. If your return is not in a resalable condition, our team will contact you.

Our full returns policy can be viewed here

Our team of glassware and jewellery experts are here to assist with any questions you may have, whether it’s about a specific piece, delivery options, or aftercare advice.

We pride ourselves on offering a personal service and are always happy to help you find the perfect item or resolve any concerns quickly and efficiently.

You can reach us by phone on +44 (0)1244 400389 (Monday to Saturday, 9:30am - 5pm) or email us at info@pyramid-glass.co.uk.